To make a mortgage payment select 'Invoices' from your Dashboard.

Note: This payment category is currently only supported in Malaysia.

You're unable to make payment to flexible loan accounts (i.e. smart accounts) which you are able to make withdrawals from.

Step 1 - Add your Provider as a Supplier

You will need to add the provider that issued the mortgage as a supplier. The payment must be made directly to the account of the institution that issued the mortgage.

Step 2 - Enter payment details.

Enter how much you would like to pay your supplier. In the 'Note to Supplier' you should enter your mortgage agreement number, loan policy number or the required reference details provided by your institution. 

❗❗ It is important this information is entered correctly so your recipient can identify this payment came from you. ❗❗

You will need to provide a supporting document when scheduling your payment. Acceptable documents include valid loan contract, mortgage agreement, payment schedule, and online account statement. Please see here for information required in the supporting document.

Step 3 - Schedule Your Payment

Schedule your payment based on the day your provider needs to receive your payment. ipaymy will automatically calculate the charge date based on your region. 

For more details on payment scheduling click here

Step 4 - Pay

You are almost done! Review your payment, enter a promo code if you have one, and click pay. Your card will then be charged and the payment will be add to the 'in progress' section of your dashboard. A receipt for the payment will also be sent to your email.

If your payment is scheduled for a charge date in the future, it will be added to your dashboard 'scheduled' section and receipt will be emailed to you when your card is charged.

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