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I forgot my password. How do I reset it?
I forgot my password. How do I reset it?

Step by step instructions on resetting your password.

Vanessa Teo avatar
Written by Vanessa Teo
Updated over a week ago

You can request a password reset here.

If you enter an incorrect password while signing in, you will receive an invalid password error. To reset your password click on 'Forgot your password?'

Enter the email address for us to send you the reset link as shown:

You will receive a reset password email in your account. Click 'Reset Password' to reset your password. This email is only valid for 15 minutes.
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​TIP: Your password should contain a minimum of 8 characters, an upper-case character, a symbol and a number.

If you haven't received an email please check your spam inbox. Still can't find it? Give us a shout our team can help you get back on track.

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