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How can I retrieve a report of my payment history?
How can I retrieve a report of my payment history?

This article gives you an overview of our Payment Report Export Tool and shows you step-by-step how to download your first report.

Vanessa Teo avatar
Written by Vanessa Teo
Updated over a week ago

In this article, we will show you how to export payment reports from ipaymy in case you need to keep them as a backup, use them for accounting purposes, or access the data outside of ipaymy’s platform. You will also receive an overview of the items you can export and the file format we support.

What is a payment report?

The payment report gives you a snapshot of the status of all your transactions. Information you will get includes the identity of the recipients, payment amount, and payout date.

How does our Payment Report Export Tool work?

  1. Log in to your ipaymy dashboard.

  2. Export report from your Pay account:
    - Click on the “Pay” button on the sidebar, and then select “Payments” on the drop-down menu.

  3. On the page, you will find all your payment records. You can filter out the information you need by specifying a payment category, the status of the payments, and even the date range.

  4. Apply your preferences and click on the “Export payments” button, and the exported data will be automatically downloaded in CSV. format.

What information will the report include?

The report will include the following information:

  • Status of the payment

  • Payout date

  • Payment type (e.g., rent, invoices, salaries, etc.)

  • Receipt No.

  • Recipient

  • Breakdown of the payment, including the currency, the amount of payment, ipaymy fee

  • Credit card information

  • Note

Why should I export my payment report?

Here are a few important reasons why you should export your payment report with ipaymy:

  • You can get a consolidated, detailed view of your past transactions, including automatic payments, failed or cancelled payments, which are often not specified in a bank statement.

  • You can easily monitor your cash flow, i.e., how much money is coming into your business and how much you are paying out

  • You can conveniently reconcile your bank statement balance with the activities recorded on your payment report. It is a good business practice to do reconciliation on a regular basis - monthly is recommended.

Got a question?

You can always reach out to our support team, email us at support@ipaymy.com, or visit our live chat at ipaymy.com.

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