General FAQs
Commonly asked questions and answers
Why am I receiving emails from ipaymy?
What is the minimum transaction fee?
What is fund safeguarding?
How secure and reliable is ipaymy?
What is the processing time for payments in my country?
Is there a limit to how much I can pay?
How do I know if my payment has been made to my recipient?
How can my recipient get next day payout for scheduled payments?
How do I get the next day's payout in Singapore?
How do I get the next day's payout in Hong Kong?
How do I get the next day's payout in Australia?
Can I split a payment to my landlord, employee or supplier onto multiple cards?
What shows up on my recipient's bank statement?
How do I apply a promo code for one-time payments?
What is ipaymy's 'On-Time Payment Guarantee?'
How to search and filter payments?
What are insights (Pay)?
Does ipaymy issue credit cards?
Can I create a personal account?
American Express Card Policy
How does Fetch work?
How do I apply for Fetch?
What are the merchant fees for card acceptance?
Which credit cards can I accept?
How will I receive my money?
How long does it take for my money to arrive? (Fetch)
How do I issue a refund?
What are customer tags?
What are insights (Fetch)?
What are the businesses restricted for Fetch?