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Commonly asked questions and answers
How secure and reliable is ipaymy?
What is the processing time for payments in my country?
Is there a limit to how much I can pay?
How do I know if my payment has been made to my recipient?
How can my recipient receive their funds on the next business day?
How do I get the next day's payout in Australia?
Can I split a payment to my landlord, employee or supplier onto multiple cards?
What shows up on my recipient's bank statement?
How do I apply a promo code for one-time payments?
What is ipaymy's 'On-Time Payment Guarantee?'
How to search and filter payments?
What are insights (Pay)?
Does ipaymy issue credit cards?
Can I create a personal account?
How does Fetch work?
How do I apply for Fetch?
What are the merchant fees for card acceptance?
Which credit cards can I accept?
How will I receive my money?
How long does it take for my money to arrive? (Fetch)
How do I issue a refund?
What are customer tags?
What are insights (Fetch)?