General FAQs

Commonly asked questions and answers

Catherine avatar Matt Rowe avatar Vanessa Teo avatar
25 articles in this collection
Written by Catherine, Matt Rowe, and Vanessa Teo
Pay

How secure and reliable is ipaymy?

Learn about how ipaymy keeps your data secure and reliably delivers your payments.
Catherine avatar
Written by Catherine
Updated over a week ago

What is the processing time for payments in my country?

Vanessa Teo avatar
Written by Vanessa Teo
Updated over a week ago

Is there a limit to how much I can pay?

What is the largest payment I can make?
Matt Rowe avatar
Written by Matt Rowe
Updated over a week ago

How do I know if my payment has been made to my recipient?

Staying up to date with the status of your payment
Catherine avatar
Written by Catherine
Updated over a week ago

How can my recipient receive their funds on the next business day?

Expedite your payment for free with ipaymy's Next Day Payout service.
Catherine avatar
Written by Catherine
Updated over a week ago

How do I get the next day's payout in Australia?

Faster payout date for payments made and collected on ipaymy
Vanessa Teo avatar
Written by Vanessa Teo
Updated over a week ago

Can I split a payment to my landlord, employee or supplier onto multiple cards?

Splitting a payment onto multiple cards
Catherine avatar
Written by Catherine
Updated over a week ago

What shows up on my recipient's bank statement?

Details your recipient sees when you make a payment
Matt Rowe avatar
Written by Matt Rowe
Updated over a week ago

How do I apply a promo code for one-time payments?

Applying promo codes to your payments
Vanessa Teo avatar
Written by Vanessa Teo
Updated over a week ago

What is ipaymy's 'On-Time Payment Guarantee?'

ipaymy guarantees to send your payment to your recipient on time, every time - or else it's free!
Catherine avatar
Written by Catherine
Updated over a week ago

Can I use my American Express (AMEX) credit card on ipaymy?

Catherine avatar
Written by Catherine
Updated over a week ago

How to search and filter payments?

Vanessa Teo avatar
Written by Vanessa Teo
Updated over a week ago

What are insights (Pay)?

Vanessa Teo avatar
Written by Vanessa Teo
Updated over a week ago

Does ipaymy issue credit cards?

Catherine avatar
Written by Catherine
Updated over a week ago

Can I create a personal account?

Catherine avatar
Written by Catherine
Updated over a week ago